QLD Police Partnership

We’ve teamed up with the Queensland Police Services’ Missing Persons Unit to help people stay safe and stay in touch.

The partnership is aimed at educating school age children and their parents to ‘stay connected’ and to reduce the number of children reported missing each year.

1800 Reverse provides a safety tool allowing people to safely and easily stay in touch with family and friends even when they have no cash, or no credit on their mobile phone.

Research conducted by 1800 Reverse shows that reverse charge calling is mostly used by 13 – 17 year olds to stay connected to home when they’re out of credit (although still often used by other age groups).

Detective Senior Sergeant Damien Powell of the Missing Persons Unit said the partnership was a fantastic way to spread the message to kids to keep in touch and call home.

“Equipping children with the 1800 Reverse number gives them an important back-up option to help look after themselves, and gives piece of mind to parents that they are safe,” Senior Sergeant Powell said.

1800 Reverse is pleased to be able to team up with the Missing Persons Unit to help young people stay connected. The 1800-Reverse service is the only reverse charge calling service in Australia which lets prepaid users on Telstra, Optus, Virgin and Vodafone make a reverse charge call when they are out-of-credit or their credit has expired. 1800-Reverse also lets users get connected to both mobiles and fixed line numbers across Australia. 

Click here to learn more about the QLD Police partnership with Missing Persons and how staying connected can help children stay safe. For more information on National Missing Persons click here.

What is a missing person?

Any person, whether an adult or a child, reported to police whose whereabouts is unknown and where there are reasonable and justified fears for the safety or concerns for the welfare of that person.

When can I report a missing person?

There is no time limit when a person can be reported missing. If you have concerns for the safety or welfare of a person then contact your local police station.

What do I do if I see a missing person?

Let your local police know. Information can also be passed to the Missing Persons Unit on telephone 61 7 3364 6213 (international) or 1800 017 744 (within Australia), or Crime Stoppers on 1800 333 000 (free call within Australia). Any information received will be treated in confidence.

What if I am reported missing?

You are reported missing because someone is concerned about you. It is vital that police are informed of your whereabouts and safety/welfare. You can use the 1800 Reverse service (1800 738 3773) to let your family and friends know you are safe, or use the service to contact the Missing Persons Unit on 07 3364 6213 during business hours.

Your whereabouts can be kept confidential if you are over the age of 18 years and do not want any person to know, however, the person reporting you missing will be advised that you are safe and well. If you are under 18 years of age, your whereabouts will not be disclosed if it will endanger you. Police are anxious to ensure your safety before this information is released.

The Missing Persons Unit contact details

G.P.O. Box 1440, Brisbane, Queensland, Australia, 4001
2nd Floor, Police Headquarters 200 Roma Street Brisbane, Queensland, Australia 4000

Telephone number: +61 7 3364 6213 (international) or 07 3364 6213, 1800 017 744 (within Australia) or email Do not use email to supply information concerning these matters.

The National Missing Persons Unit