From 1 July 2019, 1800-Reverse will no longer be available to get you connected. Thanks for using our service. Our Customer Service Centre will close at 12 Noon on Wed 31 July 2019. 

Peace of Mind

Life is unpredictable. Your situation can change suddenly, and often when you least expect it. But no matter what life throws at you, 1800 Reverse is there to help you contact your friends and family when you need them most.

It's Accessible

Almost anyone can pick up their phone and make a 1800 Reverse call from anywhere in Australia. It's available 24 hours a day, 7 days a week - and you don't need to subscribe or opt-in to the service before you actually need to make a call. The service is free to access from Telstra, Optus, Virgin and Vodafone mobiles when you're out-of-credit or your recharge has expired, and all home phones. And if for some reason you're out of mobile reception or your battery is flat, 1800 Reverse is available from any Australian payphone. So wherever life catches up with you, we've got you covered.

It's Flexible

1800 Reverse gives you the flexibility to call reverse charge to either a mobile phone or home phone. You decide. If for some reason the person you are trying to call isn't able to answer and accept your call, you can stay on the line and we can try a different number to help you get connected as quickly as possible. Or you can simply try again at a better time, or call back with a different number. If you're calling a home phone, you can also leave a message for the person you're calling to retrieve.

It's Easy

You don't have to worry about trying to remember a complicated number when you need to connect to someone in a hurry. To make a reverse charge call, all you need to do is dial 1800... followed with the numbers that spell REVERSE on the keypad of your phone.

Just dial 1800 R-E-V-E-R-S-E (1800 7-3-8-3-7-7-3) from your mobile or home phone, then follow the prompts.

You don't always know what's going to happen. That's why 1800 REVERSE is the number to know.

Whether you're out of credit, out of coins, or just plain out of luck, we're always there to keep you connected to mobiles and home phones.